Service Parts Center
Case Division Service Parts
We have received several inquiries regarding the Tyler service part order placement process.
Effective August 3, 2009 all orders for both Tyler and Hill PHOENIX will be taken and entered at our Richmond facility. Our toll-free number is 800-283-1109, fax number 800-526-3897.
Our goal at Hill PHOENIX is to make the transition as transparent as possible. We appreciate your cooperation during this time.
We have organized Case Division Service Parts Contacts by sales region or account. For lists of Case Division Service Parts Contacts, visit this page.
Origin2 Service Parts Manual makes ordering replacement parts easy. This manual is broken into two sections: the General Parts section, which contains pictures and descriptions for a wide variety of case parts and the Case Specific Parts section, which contains information specific to each case model.
Origin/Classic Service Parts Manual contains the complete Service Parts list for all of our older cases. This manual contains information on case specific service parts, general parts and even refacing information including instructions.
Hill PHOENIX is now your official source for all Tyler Refrigeration Service Parts. Follow this link for parts information.