
Food-Retail Establishments: Creatively Supporting Customers and Employees during the COVID-19 Pandemic
The COVID-19 pandemic has unprecedentedly changed the world and how we do business. Many businesses have suspended operations due to government mandates or fears over spreading the coronavirus. However, essential industries such as healthcare, finance, and supermarkets have remained in service during this health crisis. Supermarkets and grocery stores, eager to do their part in alleviating the crisis and flattening the curve, have adapted in ways that protect the safety and well-being of their employees and customers while also protecting their bottom lines. Technology and Strategic Shifts Protect Customers While Promoting Sales Many customers, consistent with stay-at-home orders, have