Privacy Policy

This Privacy Policy governs the manner in which Hillphoenix collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.hillphoenix.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by Hillphoenix.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Hillphoenix collects and uses Users personal information for the following purposes:
– To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

  • To send periodic emails

The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined above.

Intended Age Usage

Parents, Guardians, and Children: Our Websites are intended for visitors who are at least 18 years of age, or the age of majority in their jurisdiction of residence. Hillphoenix does not knowingly solicit information from, or market products or services to, children. If you do not meet the age requirements set out above, please do not enter your Personal Information on this or any other Hillphoenix Websites.

CCPA and GDPR

Users from California: If you are a resident of California, effective January 1, 2020, you have certain rights under the California Consumer Privacy Act of 2018 (“CCPA”), including the right to:

  1. know what categories of personal information about you we have collected and used, including how the personal information was collected and the purpose for the collection and use;
  2. know what categories of personal information are being sold or disclosed to third parties and, if sold or disclosed, the categories of third parties receiving it;
  3. access specific personal information collected about you;
  4. request that your personal information be deleted.

Requests to exercise rights under the CCPA are subject to verification by Hillphoenix and are also subject to certain restrictions provided by the CCPA. We will not discriminate against California residents for exercising any of their applicable CCPA rights. While California residents have the right to opt-out of the sale of their personal information under CCPA, Hillphoenix does not sell personal information to third parties. If our practices change, we will update this Privacy Notice and take any necessary action to comply with applicable law.

Users from the European Union and other countries with privacy laws: You have the right to lodge a complaint with your national or state data protection authority, which may also be known as a supervisory authority. You also have the right to: (i) request access to and correction or erasure of your Personal Information; (ii) seek restrictions on; or (iii) object to the processing of certain Personal Information, and seek data portability under certain circumstances. To contact Hillphoenix about a request to access, correct, erase, object or seek restrictions or portability, please use the contact methods indicated at the end of this notice.

Users from the US: Hillphoenix does not collect Social Security Numbers through its Websites.

Changes to this privacy policy

Hillphoenix has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Google

We use the following Google Analytics Tracking for Display and Remarketing to collect demographic data about our website visitors via Google Advertising Cookies and anonymous identifiers: Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting. We use this information for marketing purposes and do not sell this information to third parties or use this information to acquire private or personal information. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger. If you would prefer not to participate in Google tracking, use this opt-out link: https://tools.google.com/dlpage/gaoptout/

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Hillphoenix
2016 Gees Mill Road
Conyers, GA 30013
770-285-3264

info@hillphoenix.com

This document was last updated on September, 2011