In January of 1997, a team of 40 Hillphoenix associates meets over a long weekend and develops a statement of purpose that defines the Hillphoenix commitment to achieve a leadership position in the industry through the delivery of excellence to customers. This call to action continues to clearly communicate the company’s ideals and goals, providing every Hillphoenix associate with the focus and direction needed to provide answers that help our customers be successful. It is in fact a rededication to the principles that C.V. Hill and Grant Brown were dedicated to when they started the respective businesses that became Hillphoenix.
The Hillphoenix Statement of Purpose
- We will lead the markets we serve with innovative products, solutions and technical advances in a relentless pursuit to exceed customer expectations.
- We will create a culture that promotes teamwork, integrity and respect for our customers, our suppliers and ourselves.
- We are intolerant of mediocrity and dedicated to continuous improvement as a way of life.
- As a result, Hillphoenix will enhance the success of our customers, the return to our shareholders, and the satisfaction of our employees.
Also, in 1997, Electrical Distribution Systems (EDS), a Dover Diversified Company, manufacturer of electrical distribution systems that was originally started by Grant Brown during the Phoenix Refrigeration years, is merged back into Hillphoenix. EDS, located in Covington, Ga., becomes the Power Systems Division of Hillphoenix. Power Systems designs and manufactures pre-assembled, pre-wired electrical distribution products, including PowerCenter®, PowerPlus, Power On, and Power Flow, industrial enclosures and solar equipment.