Kim Camp, Author at Hillphoenix

Fresh Thinking - Blog

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A good time to be in the business of crafting things

Remember Gourmet magazine? Everything imported; if it wasn’t French or Italian, it pretended to be. Today the magazine – as well as that kind of thinking – have gone the way of Jackie Kennedy’s pillbox hat. Since Alice Walker opened Chez Pannise in Berkeley in 1971, restaurants have moved away from the Gourmet idea of fine dining – toward the newer, healthier local food movement. Case in point: The Farmhouse restaurant in Nashville, Tennessee. Chef and entrepreneur Trey Cioccia opened The Farm House, his first restaurant, in the SoBro neighborhood in 2013. His concept focuses on traditional Southern cuisine and

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A Guide to Seafood Merchandising to Boost Grocery Sales

Product merchandising plays a key role in influencing store sales and bigger customer baskets. When it comes to merchandising food products, such as seafood which has been in the spotlight over the past few months, correct positioning and in-store promotions are essential to keep up with the demand and to keep sales growing. As customers continue to prioritize their health and wellness and become more conscious of what they eat, seafood remains on nearly every customer’s grocery list. This gives solid leverage for grocers wanting to take advantage of the opportunity by incentivizing them to strategize ways on how to

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A Look into the Future — Food Retail Predictions for 2023

The food retail industry has been immensely challenged, disrupted, and altered in the past several years, especially since the onset of the global health crisis. Now, as consumer behavior changes and the adoption of technology throughout the food retail landscape booms, the industry is in constant transition. Year over year, we have seen different trends and innovations shaping the food retail industry and the coming year isn’t any different. Soon enough, 2023 will be right at our doorsteps, bringing with it new trends in food, retail operation, and grocery shopping. Here are some food retail predictions for 2023 and how

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Are energy upgrades worth it to grocers?

By Jonathan Tan, VP Energy Services The AMS Group, Hillphoenix Download Infographic Food retailers inherently know reducing energy consumption reduces operational expenses and boosts the bottom line. Few, though, have a clear picture of the industry’s energy profile and the magnitude of savings to be realized by strategic energy upgrades. Without taking on the additional role of energy manager, this information isn’t readily transparent. Neither is knowing which upgrades make the most sense and how they justify the expense. Each dollar cut from the electric bill is equivalent to increasing sales by $18. According to the U.S. Department of Energy,

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Are Micro-Fulfillment Centers the Future of Food Retail?

The accelerated adoption of e-commerce platforms in the food retail industry has created new problems— the need to fulfill online orders efficiently and effectively while facing the challenge of keeping inventory available. To keep up with the changing demands of customers driven mostly by the current pandemic health crisis, food retailers have promoted several innovations. One such innovation is putting up micro-fulfillment centers (MFCs) to cater to online orders. There are a number of major grocery retailers that are currently adopting MFCs to continuously innovate and meet consumer demands. MFCs are slowly becoming part of the overall omnichannel strategies of

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Are Robot the Future of Retail

Are Robots the Future of Grocery Stores?

The evolution in the food retail industry as we know it has completely changed over the past few months. E-commerce stores have shot up, automation has been widely adopted in the food retail industry to keep up with the demands of consumers and technology has significantly impacted our industry for the better. Now, with the proliferation of intelligent machines in the food retail industry hoping to improve operations, are robots the future of grocery stores? Here are some of the reasons why they may be: Addition to Your Workforce Investing in robots for retail operations free up store associates on

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Back-to-School Food Products That Are on Top of Shoppers’ Grocery Lists This Year

Most school districts have opened for in-person education and parents are back working in the office, family meal preparations are slowly going back to pre-COVID days. However, the pressure for planning family meals has also resurfaced. That’s why easy and quick meal preparations are back gaining traction once again. Healthy and simple meals for the kids as they go back to school are one of the vital tools necessary to successfully navigate the school year ahead. As parents prepare for their children’s in-person education this fall, these back-to-school food products are on top of their grocery lists: Healthy Snacks Parents’

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C-Stores Gaining Traction Amid Coronavirus Pandemic

C-stores are seeing a rise in consumer spending in recent months due to reasons like proximity, convenience and safety. However, as consumers’ buying behavior changes, they are also demanding for more available products – not just shelf stable items – indicating a wave of opportunities coming for the channel. Consumer Rise in Spending and Demand Convenience stores’ total spending boosted by 3.2% in the month of May. One reason for this increase in spending is proximity. Consumers continue shopping closer to home and are trying to avoid large crowds in big food-retailers like supermarkets to eliminate the risk of exposure

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Give Your Refrigeration System a CO2 Boost

Capable of Making a Difference — Give Your Refrigeration System a CO2 Boost

Many businesses in recent years have been looking to “future-proof” their operations and the food retail industry is no exception. Supermarkets, convenience stores, and other food retail establishments have been turning to products and services that offer an environmentally friendly alternative for their business. Refrigeration systems and display cases are no exception. Companies are seeking equipment that withstands the impact of climate change, is energy-efficient and can accommodate technological and regulatory changes for the foreseeable future. When it comes to refrigeration systems, advances in technology have given manufacturers the ability to build and create systems that stand up to those

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Case studies: Boost ROI on refrigeration upgrades

When grocers look into refrigeration system upgrades, the first thing they want to know is how much they’ll spend. That’s logical and important, of course, but the upfront cost is not your only key metric. To fully understand your potential return on investment, you’ll also want to calculate just how much you can save through refrigeration modernization. Mini-case studies of two recent Hillphoenix projects give a real-world view of the potential: A Massachusetts supermarket replaced more than 40 single-condensing units with three modern, parallel refrigeration racks. Store size: 40,000 square feet Length of project: completed in phases over 9 months

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Challenges Surrounding the Use of Industrial Refrigeration Systems and How to Solve Them

Industrial refrigeration systems are a staple in many industries around the world when it comes to cooling operational processes. Whether for cold storage, cold supply chain, or temperature-sensitive products, industrial refrigeration has shaped the global landscape and its demand continues to grow. However, even with its expansive usage, there are still many misconceptions and apprehensions towards the usage of industrial refrigeration applications in various industries and many businesses find employing them to be a little challenging. Here are some of the challenges surrounding the usage of industrial refrigeration systems and how to solve them: High Cost of Ownership Because industrial

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Changes in Consumer Buying Behavior in the Thick of Inflation

The ongoing conflict in Ukraine and the recent calamities happening overseas have hampered the global wheat supply and disrupted food production for meat and poultry. These recent unfortunate events have driven prices to go up and have alarmed food retailers, most especially grocery shoppers worldwide. In the country, almost every aspect of the grocery supply chain has been disturbed causing rising costs in production and manufacturing, resulting in rising food prices on store shelves. As grocery inflation reached its highest since 1979, this pushed American grocery shoppers across demographics to get creative and economical. What grocery shoppers are buying right

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Changes in Consumer Demands in Food Retail Stores and the Implications to Retailers

According to the Greek philosopher Heraclitus, “There is nothing permanent in the world except change.” When you try to look around you, time has proven that things evolve, circumstances change, and paradigms shift, giving life to new opportunities and innovations. In industries such as food retail, changes are driven predominantly by shifting consumer lifestyles, wants, and needs. What brings consumers value, their demographics and cultural backgrounds, personal interests, and purchasing power are some of the elements that dictate the forces of change in the food retail industry. In the hopes of adapting to the constantly evolving behaviors of consumers, retailers

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CO2 Booster Systems Explained

Advances in technology have made the use of environmentally friendly CO2 refrigerant in booster systems practical across a wide range of applications. Since early this decade, supermarkets in North America have increasingly been coming to rely on these systems. Industrial operators are also beginning to appreciate their advantages. But not everyone understands how they work. Since the middle of the last decade, CO2 has been used as a refrigerant in both secondary and cascade-type systems across the grocery and supermarket industry. These approaches rely on CO2 as either a single-phase secondary coolant, or as a lower cascade direct expansion refrigerant.

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CO2 vs Ammonia—Which Refrigerant Is the Best for Your Business?

Natural refrigerants are found to be viable alternative refrigerants when it comes to industrial applications. First, they are energy-efficient due to their thermodynamic properties. Additionally, they offer a lower total cost of ownership than their synthetic counterparts, such as HFCs. More than that, natural refrigerants are safer for the environment since they have little or no global warming potential (GWP) and ozone depletion potential (ODP), making them a good investment for fighting climate change. When it comes to specific types of natural refrigerants, CO2 and ammonia (NH3) are the two most widely used refrigerants in the industry. Whether for cold

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Common Challenges Businesses Face when Installing Industrial Refrigeration Systems

When building and operating businesses, such as food processing and manufacturing, it primarily requires establishing industrial refrigeration facilities from the ground up. This is true especially when a business starts to grow and expand. Installing industrial refrigeration systems becomes a must and can sometimes end up being a complicated task. Business owners from different sectors face several problems when it comes to their industrial refrigeration needs, ranging from choosing the right refrigeration system to the right refrigerant and technology. Here are some of the common challenges companies face when installing industrial refrigeration systems: Overall Cost of Installation Just like any

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Consumer Buying Behavior That Will Drive the Food Retail Industry in 2022

Consumer buying behavior in the food retail industry has been drastically altered over the past few years in more ways than one. Consumers are more conscious of what they eat, where, and how they buy their food. Considerations of health and safety and how their buying behavior affects the environment have also been observed and resulted in driving grocery purchase decisions over time.  Now that COVID-19 is showing signs of easing off, stringent health protocols and panic buying will soon be things of the past. How will consumer buying behavior change in 2022 and how will it drive the food

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Debunking Myths on the Use of CO2 as a Refrigerant

In the mid-19th century, carbon dioxide was being used as a reliable and efficient refrigerant. However, with the introduction and wide use of synthetic refrigerants, such as HFCs and CFCs, the utilization of CO2 in industrial and commercial refrigeration decreased. Today, new refrigeration regulations are in place with the goal to reduce the use of harmful refrigerants. As a result, the adoption of natural alternatives is rising. According to sheccoBASE, the research arm of shecco, there have been 650 installations of transcritical CO2 in the US as of October 2020 with Europe leading the world in transcritical CO2 adoption with 29,000

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Despite Current Supply Challenges, the Decision to Utilize CO2 as a Refrigerant Can Give Retailers a More Secure Place in The Future

The past couple of years have presented challenges for the global supply chain and our industry has not been excluded from those challenges. Supply chain issues from the COVID pandemic combined with contamination at a naturally occurring CO2 site have had a lingering impact on CO2 gas production and its availability. CO2 is produced as a byproduct of several manufacturing processes such as the formation of hydrocarbons or various distillation and fermentation processes.  After CO2 gas has been isolated it is purified into various levels, removing impurities, moisture, and non-condensable gases resulting in different grades of CO2 for various applications.

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E-Commerce Trends that are Shaping Food Retail

As a sign of the times where everything is seemingly on demand, the adoption of e-commerce in the food retail industry has skyrocketed over the past year. Online grocery platforms have helped retailers stay afloat and kept consumers at home stocked up with their groceries and other essentials.   In 2020, we have seen the promising value of e-commerce in our daily lives, most especially when buying groceries online. Fast forward to this year; it is expected that the adoption of e-commerce platforms will continue to rise. Almost 60% of American consumers are now shopping for groceries online and according

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Embracing Technology in Food Retail this 2023

Technological advancements have pushed food retailers to continuously innovate to improve their overall store operation and provide an enhanced customer experience. With the ever-changing climate and customer behavior in the food retail landscape, technology has been a primary driving force for food retailers to adapt to the developing industry’s needs. As we enter this exciting new year 2023, the use of technology in retail stores is poised to define which grocers will stay afloat versus those who remain on the sidelines. To keep up with the times, food retailers should adopt innovative tools built specifically to achieve business objectives. Here

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Emerging Food Production Trends That Will Be Big in The Year Ahead

Food production and processing have greatly evolved throughout the years to cater to the changing needs of customers. From simply producing food through manual and laborious processes to using robotics and technology to produce foods that are now served on our dinner table, the evolution of food production has been quite promising. Now that food trends have been in the spotlight, the food production and processing industry aren’t exempted from the shifts and movements. Here are some emerging food production trends that will be big in the year ahead: Sustainable Practices Sustainable practices in food production and processing remain relevant

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EPA AIM Proposal

EPA AIM Proposed Rule

A new proposed rule from the US EPA (Environmental Protection Agency) would have the following impacts on equipment sold and used in the food retail industry if approved: Beginning January 1st, 2025 • Equipment containing >200 lbs. of refrigerant must use a refrigerant with <150 GWP •Example: Centralized or distributed refrigeration racks • Equipment containing <200 lbs. of refrigerant must use a refrigerant with <300 GWP •Example: Condensing units and split systems • Self-contained equipment must use a refrigerant with <150 GWP As of today, the only viable solutions for food retail are R-290 (propane) and R-744 (CO2). On December

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Advansor CO2 Everything is Under Control

Everything’s Under Control!

How sweet the sound! For businesses that rely on refrigeration for their very existence, like retail food, food processing, cold storage warehouses, biopharmaceutical, and such, having that process under control is the very measure of the health of their business lifeline. There could be no sweeter or more comfortable words to hear than “everything’s under control with your refrigeration process.” Many of these types of businesses are increasingly turning to CO2, a natural refrigerant solution, for their refrigeration needs, driven in large part by their desire to “future-proof” their operations against the specter of costly, regulatory-mandated refrigerant change-outs. Hillphoenix has

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Execute Menu Trends with Smart Space Design

When you hear about the latest food trends, one message will be clear to you — it’s time to step out of the standard sandwich, pizza, and sushi comfort zone and explore new possibilities.  Don’t let your inspiration to play with new flavors or try new trends go to waste.  Instead, learn how to design your retail space for trends while maintaining flexibility to consider other options in the future. Think about developing menu options based on food trends. Select equipment which would allow you to create a venue that will draw in shoppers. As you ponder upcoming trends, it’s

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Factors Affecting Food Integrity from Farm-to-Table

Before our food reaches the dinner table, it travels and passes through different stages of distribution from procurement to processing, and finally to our local grocery stores. The freshness of the meat we prepare at home, or the quality of the salad and sandwich we eat for brunch, depends on a lot of factors. When it comes to food integrity, factors such as food production, cold chain, merchandise display and storage, and food preparation each have a role to play. Here’s how these factors affect the food we consume: Food Production Most food nowadays is either produced on farms or

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Factors Affecting Food Integrity in Retail Stores

The condition of food products from farm-to-table must maintain the required levels of quality to achieve food integrity. According to the Department for Environment Food & Rural Affairs (DEFRA) UK, food integrity is “the state of being whole, entire, or undiminished or in perfect condition.” Though food integrity is famously attached to food safety, it is more than that, especially in the food retail industry. For customers, food integrity relates to their subjective opinion driven by their usage of four senses—sight, taste, touch, and smell. Likewise, from food processing to merchandising food products in retail stores, retailers also play a

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Factors Influencing Store Traffic Today

Store traffic is usually used as a metric to gauge the success of retail business strategies. However, the recent public health crisis has made it challenging to stick to foot traffic as a measure of success as we continuously shelter in place. Things have changed, and with the increased adoption of online grocery platforms and grocers slowly building micro-fulfillment centers to support online orders, a growing number of customers are now having their groceries delivered right to their doorsteps. Still, nothing beats the experience of pushing shopping carts through grocery stores, navigating the aisles, and carefully choosing products while having

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Factors to Consider Before Purchasing Your Next Display Case

When customers enter your food retail store, one of the first things they notice is your products showcased in your display cases. Well-merchandised display cases in store aisles and food departments easily catch customers’ attention while they browse through their grocery lists. In other words, display cases play an active role in properly promoting your product in-store and are a key factor in improving store traffic and sales. When choosing your next display case, it is important to consider factors that suit your needs and align with your merchandising goals to maximize your return on investment. Here are some of

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FAQs When Purchasing and Operating Commercial Refrigeration Systems

So, you have your food retail business set up, merchandise all planned out, and in-store promotions are ready, but do you have the right refrigeration solution in place? Commercial refrigeration systems are part and parcel of grocery stores, supermarkets, and convenience stores. A refrigeration system consists of the equipment needed to make “cold” and the refrigerated display cases using that “cold” to store products and keep them fresh or frozen. That is why choosing the right refrigeration solution and being knowledgeable of the nuts and bolts of commercial refrigeration systems, in general, is of paramount importance to store owners. Before

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Food Challenges in 2022 and How Grocers Can Solve Them

The last few years, starting at the height of the pandemic, have been very challenging times for the food retail industry, to say the least. Issues from health and safety to unprecedented consumer demands confronted food retailers of all formats and sizes. Now, in 2022, food retailers are expected to face different but equally challenging issues in the food retail industry surrounding the workforce and the industry’s impact on the environment and supply chain. Here are some 2022 food retail challenges and how grocers can solve them: Labor Crisis The lingering effects of the pandemic have impacted the workforce to

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Giovernment agences are more stringent

Food Retail Stores and Government Agencies Establishing More Stringent Regulations

Food-retail business strategies have shifted over the past few weeks due to the COVID-19 pandemic. Some retail stores implemented online digital platforms to serve their communities in need and some food-retail establishments such as restaurants and brick and mortar shops implemented delivery and take out only to help keep the lights on. However, in grocery stores, where people still go for essentials, shopping as we know it has changed. In-store navigation altered drastically to abide by state regulations and prioritize consumer safety concerns. As the pandemic evolves, so does grocery shopping regulations and restrictions. The Case for Grocery Stores Social

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Food Retail Trends to Look Out for in 2022

We are already one month into 2022 and new trends are expected to emerge. This is especially true in the food retail industry where disruptions and innovations are a way of life. Trends are shaping the way grocers operate and strategize their approach to the upcoming year. In the past few years, we have seen some pronounced food retail trends, such as the accelerated adoption of technology and the upswing demand for health and wellness food products. Will these trends continue their momentum in the next year? We’ll find out. New year, new trends. Here’s what food retailers should look

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Food Retailers’ Continuous Efforts for a More Sustainable Future

Several food retail organizations across the country are actively adopting sustainable initiatives as looming refrigerant regulations from state and national environmental agencies continue to put pressure on them. The use of natural refrigerants in commercial and industrial applications has been placed in the spotlight aiming to help reduce greenhouse gas emissions. Now, food retailers and industry organizations are jointly rallying towards a greener future. The North American Sustainable Refrigeration Council  (NASRC), a non-profit organization aiming to promote the advanced adoption of natural refrigerants in the refrigeration industry, is helping food retailers to adopt natural refrigerants in their refrigeration systems by

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Food Retailers’ Efforts to Boost Sales of Health and Wellness Foods Online and In-Store

Customers and food retailers have placed much more emphasis on the importance of health and wellness in the past few months than ever before. Due to the growing number of people who are more health-conscious, health and wellness food products are in the spotlight. Retailers should seize this opportunity to continue the momentum. 78% of U.S. consumers say that it is important for them to eat healthy food products for their emotional well-being, according to Mintel’s Future of Nutrition, Health and Wellness 2021 Report. Several meal innovations and food items centered around health consciousness have emerged due to the growing

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Food Retailers’ Roles for a More Sustainable Future

Whether for the protection of the earth’s ozone layer and or the conservation of our finite natural resources have started to diminish, regulations on environmental protection continue to emerge. Starting with the Montreal Protocol down to the Paris Climate Agreement, a number of policies have been implemented to promote sustainability across different sectors. In our industry, sustainability and climate change present long-term challenges for food retailers across the globe especially regarding the type of refrigerants being used to operate the equipment in their stores. Food retailers are expected to play larger roles in promoting greener operations and here are some

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Food Safety with Corona Virus

Food Safety in the Time of COVID-19

The fears over the Coronavirus (COVID-19) have led to anxiety over food safety throughout the world. In the United States alone, 64% of American consumers said they are avoiding eating out in the hope of eliminating the risk of contracting the virus. According to recent research, food safety trumps taste and is the number one priority for consumers in buying food due to the health crisis. Numerous households have widely adopted home-cooked meals while dine-in foods are upending.  With the Coronavirus health crisis looming and evolving, is it still safe to buy food outside (takeout, delivery, and curbside among others)

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3d Food Safety Word Cloud Concept

Food Safety: Kryptonite or Superpower?

No one likes to think about shoppers falling ill after buying something from or visiting your store.  But the threat is real and needs to be addressed with education and proper protocols. Food safety should be top-of-mind for any store owner or manager. Start your education by joining ServSafe Certified Trainer, Michael Williams, for his talk about foodborne illness prevention.  Knowledge of basic food safety, the importance of employee personal hygiene, and what types of pathogens and toxins your store is exposed to can go a long way in avoiding the spread of illness.  Acknowledging the trickiest areas of your

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What to Expect in 2021

Food Trends: What to Expect in 2021

The year 2020 was challenging for all of us. For the food retail industry, last year was a time for retailers to quickly pivot, shift their business strategy, and consistently innovate and get creative to keep up with the ever-changing customer demand. Though it has been difficult to keep things afloat, our industry has managed to push through. As we enter 2021, several changes in consumer food trends, shopping behaviors, and consumer spending will likely continue to alter how we keep our operations up and running. Here are some trends that food retailers could expect to gain market share over

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Food Retail Give Back

Food-retail Companies Give Back to Vulnerable Communities Affected by Coronavirus Pandemic

The Coronavirus outbreak has been very challenging to all of us; most especially to the vulnerable sectors in our community like senior citizens, children, and family members belonging to low-income households. Due to COVID-19, food insecurity has been prevalent and food-retail corporations are working together with charitable, not-for-profit organizations to give the communities in need all the support they can get amid this health crisis. Amazon, the popularly known online retailer, is delivering 6-million meals to local food banks in 25 cities across the country with the use of their own Amazon Flex drivers. In Houston, Texas, Amazon has partnered

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COVID 19 Blog and supporting customers

Food-Retail Establishments: Creatively Supporting Customers and Employees during the COVID-19 Pandemic

The COVID-19 pandemic has unprecedentedly changed the world and how we do business. Many businesses have suspended operations due to government mandates or fears over spreading the coronavirus. However, essential industries such as healthcare, finance, and supermarkets have remained in service during this health crisis. Supermarkets and grocery stores, eager to do their part in alleviating the crisis and flattening the curve, have adapted in ways that protect the safety and well-being of their employees and customers while also protecting their bottom lines.     Technology and Strategic Shifts Protect Customers While Promoting Sales Many customers, consistent with stay-at-home orders, have

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Four Issues Surrounding Food Retail That Will Challenge Grocers In the New Year

Given the ever-changing nature and complexity of the food retail industry, challenges and difficulties are not a novel thing. However, with lingering, pandemic-induced effects still in evidence accelerated adoption of technology in the food retail landscape, and supply chain issues continuing to take their toll, the challenges in the upcoming year have the potential to be particularly taxing to grocers. As we look ahead into this year, trends, as well as challenges in food retail, are poised to shape how we do things in the industry. Let’s take a look at four issues surrounding food retail that will surely challenge

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Four Reasons Why Self-contained Cases Are Great for Any Store Format

Finding the right display case is crucial for any food retail store, especially since display cases are essential for most merchandising strategies. Refrigerated display cases maintain product integrity, provide easy product access to customers, and enhance the overall customer shopping experience; that’s why choosing the suitable merchandiser tool is essential for any store operations. Aside from the conventional remote refrigerated display cases, self-contained cases are becoming well-liked by a lot of food retailers for various reasons. Here are four features of self-contained cases that make them a great choice for any store format: Convenient Self-contained display cases are integrated refrigeration

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Technology in the Food Retail Industry

Four Revolutionary Ways Supermarkets are Using Technology to Change the Food Retail Industry

Technology has undoubtedly changed how we do business. Whether in healthcare, banking, or education industry, technology has disrupted the world now more than ever. And now, gone are the days when we trudge our shopping carts around grocery stores or wait tirelessly in line at check-out counters because technology is already catching up in the food-retail industry – and it is all for a greater good. Here are the four revolutionary ways supermarkets are using technology to change the food retail industry: Augmented Reality AR has greatly helped improve the shopping experience of customers over the past few years. In

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Four Things to Ask Before Hiring Refrigeration Technicians to Service Your Store

Refrigeration systems are one of the most important investments made when building and operating a food retail business. The performance, effectivity, and efficiency of these systems used to store, maintain, and display food products, are critical to the success of a food retail business. That is why when looking for refrigeration service providers to make repairs, installation, and maintenance in your retail store, it is important to be thorough about your vetting process involving the proficiency of the provider’s technicians. Asking the right questions before making a final decision in contracting any service provider can lead to long-term benefits. To

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Four Things to Consider When Building or Redesigning Your Grocery Store

Envisioning your grocery store design is an exciting and interesting experience. However, the actual labor and application when starting or redesigning your brick-and-mortar retail store can be quite a challenge. Several factors come into play when you decide to build or reinvent your store. Cost, budget, equipment, and maintenance are just some of the determinants that define the scope of just how big your store redesign project will be. If you’re still figuring out the ins and outs of building or redesigning your grocery store, here are four things you need to consider: Using the Right Lighting Lighting affects the

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Four Tips to Keep Your Refrigeration Systems in Tip-Top Shape This Summer

Oh, it’s summertime! The sun, the heat, and the summer breeze can be so exciting for most of us as we slowly go out for gatherings with friends, backyard barbecues, and beach trips with families but for some, like food retailers, they are left at a very vulnerable time this season. Summertime can be a challenging season for most food retailers when it comes to their commercial refrigeration systems. Aside from the summer weather having a big impact on their refrigeration equipment, summer months would also mean equipment is working harder and longer than the remaining months of the year.

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Four Ways Food Retailers Could Gear Up for the Holiday Season

It’s that time of the year again! The holidays are here and many customers are planning to stockpile and buy food items ahead to celebrate the season with their loved ones at home. Whether people drive to brick-and-mortar stores or buy groceries online, supermarkets and grocers are an important part of the busiest shopping season of the year. The next couple of weeks will be critical with expected high demands and increased store and website traffic. Here are some ways food retailers could gear up for the holiday season: Enhance Online Strategies People are now buying groceries online more than

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Fresh Foods Department Sales Bounce Back in Food Retail Stores

The fresh foods department is one of the areas in supermarkets and grocery stores that has been badly hit with a downturn in sales this past year. Since most people stayed at home, had more time to cook, planned no gatherings, and had children who weren’t going to school, sales of fresh foods like bakery and deli plummeted. However, in the past few months, as vaccinations continue to roll out in different states, people are beginning to go out more, get together, and are eager to live their normal lives. These changes have resulted in a gradual rebound of sales

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Future of Food Retail Reinvented—What Grocery Stores Will Look Like in the Years to Come

Industries have reinvented their strategies and business operations over the years to match the needs of their customers and keep up with the pace of the times. In the food retail industry, advances are not new—and neither disruptions—be it on meal and food innovations or how food categories were reimagined and diversified. However, the recent health crisis has shown us that even though online grocery is an option for customers, people still visit their local grocery stores to check off their grocery lists. This proves that brick-and-mortar stores are here to stay, which opens a myriad of opportunities for retailers

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Get Ready for the Holiday Season — Tips for Grocers on Preparing for the Busy Months Ahead

According to a quote from Benjamin Franklin, “If you fail to plan, you are planning to fail!” This saying holds true and resonates with all of us, not just in our personal lives, but also in business and commerce. This is particularly true in the food retail industry which is composed of an interconnected web of business elements — planning and preparation are vital to success. In the next few months, the industry will once again face its busiest season of the year, and grocers are encouraged to start gearing up for it now. Is it too soon for grocers

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Grab-and-Go Packaging – Convenience is King

Grab-and-Go Packaging – Convenience is King

As busy lives get busier, more consumers are moving away from traditional meal times and toward unscheduled snacking that can occur at any time of day.  They’re increasingly interested in snacks with the same high level of quality and freshness they expect from other prepared foods, and that creates opportunities for retailers. Fresh packaged snacks are a space where restaurants and convenience stores can’t easily compete. A snack program can be expanded with limited space, and repackaging existing food offerings in snack portions can build on your existing processes. Value can be added to simple snacks using fresh ingredients or

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Health and Wellness Food Products Will Continue Trending This Year

The height of the pandemic has pushed people to look for food alternatives either for convenience or health reasons. As a result, several food trends have emerged over the past few months since the outbreak. Trends like easy-to-prepare meals, chef-inspired meals, and seafood have seen a significant rise in demand. But, out of all the food trends we have seen this year, health and wellness top the list. According to ReportLinker, the global market for health and wellness foods is projected to grow to $1 trillion by 2027. Health and wellness foods are expected to dominate the food trend this

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Here’s How Grocers Can Gear Up for the Upcoming Holiday Season

The next few remaining months of the year signal the start of the busy and exciting days ahead, especially for food retailers. This coming holiday season, consumers are eager and excited to celebrate with their loved ones as restrictions are beginning to ease and more people are getting comfortable adapting and living with the pandemic lifestyle. Since consumers were not able to gather for the fall and winter celebrations last year, it is expected that there will be an increase in consumer spending for the holiday season this year. Twenty-nine percent of US consumers are planning to spend more on

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Here’s How Grocers Can Address the Alarming Food Waste Crisis

The food waste crisis around the world has become more widespread these days, resulting in significant economic, societal, and environmental consequences. In the US, businesses and consumers scrap 25% to 40% of procured food each year. Although there are a lot of factors that contribute to food waste, the food retail industry plays a crucial part in this growing crisis. According to Shelf Engine, a technology firm geared towards tackling the issue of food waste, supermarkets account for 10% of the overall total. This calls for retailers to effectively initiate programs and activities that limit food going into the trash

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Here’s How You Can Heat Things Up This Summer in Your Food Retail Stores

The summertime, being one of the busiest seasons of the year, has traditionally been a great time for food retailers in terms of customer traffic and sales. Whether people visit their local grocery stores or shop for groceries online, the summer season is expected to excite—resulting in challenges to retailers in more ways than one.   Good news—there are ways to heat things up during the summer season in your food retail stores. From showcasing summer food trends to refrigeration equipment maintenance, here are some tips for the hot and busy season: Showcase What’s Hot This Summer BBQ cookouts, family road

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Here’s What to Prepare for Summer in Your Grocery Stores

Summer is the season for outdoor grilling, festivities, and gathering with friends and family. People are excited to satisfy their cravings for some bright and light dishes for entertaining that have been on hold due to the ongoing two-year-long pandemic. Now that most social restrictions have been lifted and people are planning to gather for some celebration and entertainment, let’s look at some of the popular food products that are sure to be in demand in the next few months. Ingredients for charcuterie boards If you think charcuterie boards have reached a saturation point, you might be wrong. People are

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Hillphoenix Helps Businesses Meet Their Industrial Refrigeration Needs

When putting up or expanding a business, several challenges always come into play. Aside from curating strategies to improve sales, businesses are looking to streamline operations and optimize facilities especially in the food processing and cold storage industry. Across the country, several businesses are feeling immense pressure to find a way to solve their industrial refrigeration needs at the lowest cost possible. From cold storage and food manufacturing applications, they are actively looking for a refrigeration solutions provider to meet their needs. Hillphoenix Industrial Refrigeration has blazed the trail for sustainable, cost-efficient, and practical refrigeration solutions across the country. Hillphoenix’s

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Holiday Season in Times of Soaring Food Prices

The upcoming fall and winter holidays are highly anticipated events for most Americans. However, the soaring prices of gas, essential items, and especially groceries,  threaten how we celebrate this year. As we are in the thick of inflation, consumers and retailers are challenged with how to balance expenditures versus cash flow. As expected, retailers are honing their strategies throughout the holiday rush in light of the current economic realities.  On the other hand, consumers are focused on buying food items that bring them value as they carefully recalculate how much they should spend on holiday meals and other favorites without

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Home Cooking and Shopping Trends to Lookout for in 2021

The global pandemic unexpectedly paved the way for families and households to get creative in the kitchen and continue to cook more meals at home. With the average American household spending $8 to $10 per meal at home, it is expected that home-cooked meals will boost grocery sales in 2021. Several shifts have happened in the past few months and consumers’ preference in buying and preparing foods are no exception. What has changed and what has stayed the same? Here are some of the home cooking trends in the food retail industry for 2021: Everything Fresh From fresh seafood to

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How CO2 Training Plays a Critical Role in the Future of Refrigeration

The future refrigerants are geared towards the welfare of the environment. With sustainability at the core of the upcoming and existing refrigeration regulations from different agencies like EPA-SNAP and CARB, natural refrigerants are going to be the highlight in the commercial and industrial refrigeration industries moving forward. Since natural refrigerants such as CO2 are not like the usual HFCs and CFCs refrigerants that we’ve been used to applying in the food retail industry, special skills and knowledge are needed by those who work in the refrigeration industry. CO2 refrigeration training for technicians, engineers, and contractors plays a critical role in

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How Existing and Upcoming Refrigeration Regulations Will Affect Your Business Operations

Rising sea levels, the slow erosion of the earth’s ozone layer, and the threat of global warming have enacted environmental policies in different industries around the world. The commercial refrigeration industry is no exception. Ever since the Montreal Protocol and Kyoto Protocol were put in place to protect the stratospheric ozone layer and reduce greenhouse gas emissions respectively, several states and national refrigeration regulations have emerged. Currently, the earth’s global warming levels have increased and the earth’s ozone layer needs to be protected. Without the proper policies in place to regulate the use of refrigerants with high Global Warming Potential

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How Food Retailers are Preparing for the Second Coronavirus Wave

At the onset of the Coronavirus pandemic, food retailers were taken aback by unprecedented demand from consumers for essential items in store. From disinfectants and toilet paper to canned goods and frozen food items, retail stores experienced supply shortages. Meeting the demands of concerned consumers was almost impossible but somehow retailers found a way to adjust. So now, as we are beginning to experience another surge of COVID-19 across the country, how are food retailers preparing themselves? Here are some of the things retailers are doing: Food retailers are expecting customers to begin stockpiling again to prepare for the second

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How Food Retailers Can Combat the Rising Cost of Goods and Commodities

The recent inflation happening around the globe is adversely affecting many different industries, especially food retail. From the supply chain to food production and processing, to retail store operations, every sector is feeling the impact and bearing the brunt of inflation. The rising cost of goods and commodities continues to be a global challenge and greatly affects how consumers behave when it comes to their buying decisions. Not just that, but inflation affects retailers regarding how they strategically operate in the hopes of boosting their numbers without sacrificing the other key elements of their business. These days are complex inflationary

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How Food Retailers Can Maximize the Rise in Demand for Prepared Foods

Just like the Coronavirus pandemic, the rise in popularity of prepared foods is unprecedented. Consumers changing behaviors from cooking at home to hitting grocery stores for prepared food items have increased opportunities for food-retailers across the country. Just like for the grab-and-go sector, C-stores and grocery stores are taking the lead. Taking into consideration convenience, speed, and portability as the main drivers of sales, here are some of the ways retailers could maximize the rise in demand for prepared foods. Keep It Fresh and Safe To take advantage of this growing sector, retailers should make sure that food items are

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How Food Retailers Could Meet the Seafood Demand

Meal preparation and convenience have taken center stage with technology during the Coronavirus pandemic. And, since convenience and safety are in consumers’ minds for all the obvious reasons, fresh, frozen, and easy-to-prepare meals are topping sales charts. Seafood sales, both fresh and frozen, are seeing double-digit growth in 2020 and the growth is expected to continue. For food retailers, this is an opportune time to hit sales targets and capitalize on the trend as grocery stores have a great advantage and are picking up some of the restaurants’ losses. Here are some of the ways how food retailers could meet

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How Food-Retailers Could Maximize Online Technology during the COVID-19 Pandemic

Many consumers have taken their grocery shopping online during the COVID pandemic. Online shopping has shown a significant surge of adoption over the past few weeks. Post pandemic, it is estimated that this trend will continue and food-retailers should strategize how to maximize online technology for short- and long-term benefits and implement resources for their customers. Enhancing Customer Experience A strategic and targeted way to enhance customer experience is through the use of mobile apps. Today, when smartphones are a primary tool for communication, it is advantageous for retailers to have mobile apps to communicate with their customers. Customers want

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How Retailers Can Take Advantage of the Surge in Demand for Alcoholic Beverages

The pandemic has caused a lot of disruption and change in the consumers’ minds and behaviors in the food retail industry. One prevalent trend that has sprung throughout the coronavirus pandemic is the surge in demand for alcoholic beverages. Though the increase in alcohol sales was unexpected by some retailers, consumers are clearing out shelves buying beer, wine, and spirits throughout the lockdown period. According to Nielsen’s market data, total alcohol sales outside bars and restaurants increased about 24% during the pandemic. Several factors have come into play supporting an increase in demand for alcoholic drinks, including a shift in

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How Sustainability Impacts Food Retail Operations in Real-life Setting

When we hear the word “sustainability”, and consider how it affects us, what often comes to mind are the ideas of a greener environment, a healthier planet, and a continuous supply of natural resources. However, in the food retail sector, it’s more than that. These days, sustainability has taken on a broad and somewhat more vague definition. Often, it is used loosely enough in the industry that some retailers are not fully aware of sustainability’s major impacts on their overall retail operation. This has the effect of resulting in the minimal and incomplete implementation of sustainable efforts on their part. 

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How the COVID-19 Pandemic Changed Food Retail and What Will It Look Like in the Future?

It has been one year since the World Health Organization (WHO) declared COVID-19 a pandemic. As a result, we have witnessed a sea of change in various industries worldwide, especially in food retail. There has been an accelerated adoption of online initiatives, exponential growth in demand for food products in supermarkets, and unprecedented consumer behavior changes. A year later, here are some of the ways COVID-19 has changed food retail and how its impact will be felt in the years to come: Increased Awareness of Food Safety The Coronavirus outbreak magnified the importance of prioritizing food safety in the country.

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How to Achieve Optimum Energy Efficiency in Your Food Retail Stores

Energy management is essential when operating a retail store. Reducing energy cost and achieving optimal energy efficiency are priorities that retailers strive for especially in the food retail sector, where storing and processing food products entail using a lot of power. In the US, grocery stores consume an average electrical power of 52.5 kWh per square foot per year, with refrigeration and lighting accounting for up to 65% of the total use. At a time when the budget is most important, here are some of the ways that food retailers can achieve optimum energy efficiency and reduce daily energy usage:

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How to Get Ahead in the Food Retail Industry in 2023

As an industry, we have seen a long trail of both challenges and improvements throughout the years. When it comes to competition, the retail food industry can be one of the more cut-throat spaces due to different existing food retail formats, retail channels, and now the proliferation of e-commerce platforms. With 2023 just around the corner, it is best to prepare early to continue to be on top of the competition. Trends, emerging technologies, and innovative, operational food-retail strategies —  what should be adopted and what should be left behind?  What are some keys to getting ahead in the food

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How to Know if Your Refrigeration System Is a Good Fit for Your Food Retail Store

As food retailers, we all know that commercial refrigeration systems serve as the ”lifeline” in providing customers with the food products they need. They’re certainly a requirement for successfully running a food retail operation. Commercial refrigeration systems consist of the display cases used to store and merchandise food items as well as the equipment needed to generate and maintain the proper temperature environment required by those display cases to keep the food’s integrity intact. With all the different varieties of commercial refrigeration technology available today (e.g., HFC, CO2, etc.), each having its pros and cons, it’s a valid question to

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How to Optimize Cold Storage for Food Retail and Industrial Applications

Through the years, cold storage has been a vital component in food retail and industrial operations. Commonly used by grocers to preserve food products and prolong the shelf life of perishable items, cold storage is employed as well by pharmaceutical industries to store temperature-sensitive products. Cold storage has been key to helping companies around the world achieve their business objectives. However, at a time when efficiency, convenience, and reliability are of paramount importance, ensuring cold storage facilities are running efficiently can make or break an operation’s success. Here are some ways how to optimize cold storage for food retail and

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Infographic: 3 Ways to Finance Energy Projects without Being Cash Strapped

The single greatest barrier to food stores initiating energy efficiency (EE) and renewable energy (RE) projects is initial costs. The “sticker shock” prevents owners from acting on measures that reduce energy and maintenance costs, improve the customer experience and ultimately the bottom line. Learn more about three powerful ways to pay for energy upgrades while maintaining a positive cash flow: on-bill financing, traditional financing, and property-assessed clean energy (PACE) programs.  

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Inside CO2 vs HFC — The Differences At A Glance

Today, regulations are driving retailers to transition from HFC (synthetic) refrigerants to Low GWP refrigerant systems. Yet, for many, the decision to switch is clouded by many questions about the hidden differences between the two and how a low GWP system (e.g. CO2) may impact store design and product application, among other considerations. This document contains answers and information critical to helping retailers understand the refrigerant nuances and make more informed transitions away from synthetic HFCs and toward natural refrigeration systems. What is possible with one system may not apply or even be possible with the other. What can be

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Inspiration to Integration, Supermarket Sense Has It All

Excellence doesn’t materialize in isolation.  It’s the result of sharing ideas, participating in discussions, sketching out fresh objectives, and drafting a plan for execution.  Supermarket Sense is designed with all of this in mind for you and your food retail organization. Finding inspiration is simple in an opportune environment.  Soak up the latest on food trends, sample flavorful juices, and open your mind to new perspectives about how to keep your store relevant in the current market.  Discover new menu ideas, explore how meal kits can impact your bottom line, and consider how you can introduce new flavors to your

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Is CO2 Giving Ammonia a Run for Its Money in the World of Industrial Refrigeration?

Since the early 1900s, ammonia has long been used as a major refrigerant in industrial refrigeration. Due to its thermodynamic properties, ammonia (NH3, R717) is used as a common refrigerant for large-scale, industrial applications and considered as a foundation for food processing and cold storage. As the use of natural refrigerants evolves, and through the advancement of technology in the refrigeration industry, several countries and multi-national companies are now seeing the great potential of CO2 as a refrigerant in industrial refrigeration. CO2 systems have been traditionally designed for commercial refrigeration applications; however, here are some of the reasons why CO2

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Is Online Grocery Meeting its Saturation Point

Online grocery has been an extension to our everyday lives in one way or another, especially during the Covid lockdowns. Fast forward to today — grocery e-commerce platforms play a key role for consumers and retailers worldwide in terms of conveniently meeting our food supply needs. These platforms have come to serve as a viable channel for food retailers to showcase their food products. With the accelerated adoption and use of technology in the food retail space, it comes as no surprise that numerous online grocery platforms are sprouting up in different sizes and formats. Whether it’s your local organic

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It’s the Year of the Apps: How Grocery Apps are Becoming the New Normal

Mobile apps have, in one way or another, shaped how we live our day-to-day lives. From relying on mobile apps for networking, fitness, and even our health, apps are one of the most defining innovations brought about by the advancement of the digital world. Now, with the acceleration of the adoption of technology in the food retail industry, mobile apps are no longer optional for food retailers but it’s becoming a need.   Gone are the days when apps were just used to enhance customer shopping. Now they are a customer’s reliable and necessary companion when buying groceries whether in-store

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Location! Location! Location!

How often have you heard the saying, “the market value of your home is primarily the result of three things — Location … Location … Location!”. Well, as it turns out, the very same statement can be made when it comes to the role that relative humidity plays in determining the best way to store and display fresh meat, poultry, and seafood in refrigerated service display cases. A recent research work, fully accepted and published in the journal Food Control, has verified that fact. The study compared four different refrigerated service display case technologies, each utilizing either convective, conductive, or

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Major Applications of Industrial Refrigeration Systems and Its Importance to Different Industries

Different industries around the world rely on industrial refrigeration systems to fulfill critical process requirements, such as cooling production processes, food safety, and cold chain management. It is estimated that the global industrial refrigeration system market will reach $25.1 billion by 2026. This growth in demand for industrial refrigeration systems is fueled by many factors, including the rising consumption of perishable food items, the government’s investment in reinforcing cold chain infrastructure, and the heightened demand for more innovative and sustainable refrigeration systems due to looming refrigerant regulations. Industrial refrigeration’s application in different industries has been substantial, making it one of

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Market Trends – HIGH-VOLTAGE CAKE DESIGN – Choosing a Display to Make it Shine

Market Trends – HIGH-VOLTAGE CAKE DESIGN – Choosing a Display to Make It Shine

The opportunities to share images offered by social media sites and apps like Snapchat, Pinterest, and Facebook create an insatiable demand for new content, and one consistent object of users’ interest is expected to attract even more attention this year — cakes. New decorations and designs will incorporate influences from both modern technology and 80s nostalgia. The holidays are a time of the year where inspiration is most sought after. “If you look at platforms like Instagram and Pinterest, one of the most popular categories of ‘pins’ is cakes,” says Tom Vierhile, innovation insights director at research firm Canadean, which

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Merchandising Tips for Refrigerated Display Cases During Covid

Merchandising Tips for Food Retail Amid COVID-19

The beginning of 2020 has been an eventful one, to say the least. The world has been turned upside down as a result of the COVID-19 pandemic, and grocery stores have been designated as essential businesses supplying the necessary resources to feed and provide for their customers. As a result, businesses are also needing to rethink their store layout and merchandising strategy. Supermarkets need to shift the dynamic of the way they have always done business. They are now reimagining their merchandising strategy, and how they can effectively use their existing equipment to accommodate the needs of today and offer

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More Than a Year into the COVID-19 Pandemic, What Are Consumers Buying Right Now?

As the health crisis continues to evolve, so does consumer purchasing behavior. At the start of the pandemic, several disruptions and changes in buying behaviors emerged and shifted purchasing priorities towards the need for sanitizing products and easy-to-prepare meals and snacks.   While in-store shopping is still thriving, online grocery shopping has quadrupled since 2017 with factors such as convenience and safety measures driving the spike. A year into the pandemic, several changes have once again been observed in the food retail industry, especially in how we operate our businesses. However, when it comes to consumers, how much have things

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Moving Forward: What Has the Food Retail Industry Learned so Far During COVID

It has been four months since the Coronavirus pandemic has disrupted the food retail industry. Restrictions were put in place, consumer buying behavior abruptly shifted and food retailers have adapted their strategies to keep things afloat.   As we move to the 3rd quarter of 2020, and we go on with our operations one cautious step at a time, here are the things we have learned so far: Technology is winning If there is one thing that this pandemic has taught us it is that everything, most especially buying groceries, can be done online. As stay-at-home restrictions were implemented, consumers

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Natural Refrigerants Cutting Energy Cost Around the World

Rising temperatures, climate change, and the recent pandemic are among the health and environmental challenges facing many industries. The refrigeration industry is one of the industries affected by these issues through, among other changes, sustainable and stringent refrigerant regulations to protect the environment.   This year, 2021, is a pivotal year for the refrigeration industry when it comes to new regulations. In other parts of the globe, several commercial and industrial spaces have already adopted the use of natural refrigerants in accordance with their respective country’s regulations to help curb the effects of climate change. In Santiago, Chile, Comersur, a

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Natural Refrigerants FAQs—Here’s What You Need to Know

The use of natural refrigeration systems is getting ever more popular in the food retail industry. Due to different environmental regulations aiming to cut harmful greenhouse gas emissions, and the growing cost of HFC refrigerants, adopting sustainable solutions is the best way forward. However, natural refrigerants’ popularity doesn’t come without apprehensions and worries among retailers. This blog aims to clarify those concerns.  Here, we have answered some of the most frequently asked questions regarding the use of natural refrigeration systems, hoping to give you additional insight as to the many benefits of going “natural.” Are natural refrigerants safe for the

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Natural Refrigerants: The Path Forward for Commercial and Industrial Refrigeration

Ever since the Montreal Protocol has been put in place, the search for natural refrigerants in commercial and industrial refrigeration has continued to be the top priority in the industry. These regulations to phase down Ozone Depleting Substances (ODS) to protect the earth’s ozone layer and to address climate change and its negative effects have long-term significance, not just in the environment, but also to food retailers across the globe. Looming government regulations have food retailers looking for refrigerant alternatives with low Global Warming Potential (GWP) and Ozone Depletion Potential (ODP) to be used on their refrigeration systems. Below are

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New CARB Regulations Push Rise in Demand for Natural Refrigerants

The new California Air Resources Board (CARB) refrigerant regulations approved in December 2020 are expected to lead to increased adoption of natural refrigerants in the industry. Given the nature of the new regulations, which encourage the use of refrigerants with a low Global Warming Potential (GWP), natural refrigerants fit the bill. The new CARB regulation is in accordance with CARB’s goal to reduce HFC emissions by 40% below 2013 levels by 2030. This will affect the industrial refrigeration and food retail industry, especially supermarkets and grocery stores. Likewise, the new regulation will also put limitations on GWP use on ice rinks

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Online Grocery Shopping

Online Grocery Shopping is…NOW!

The grocery shopping habits of consumers have changed drastically over the past few months. Online grocery shopping, which shows a very high surge in adoption, is reshaping the food retail industry. In these trying times where our lives have become narrowed, how is online grocery shopping winning over consumers’ and industry’s demands? Surge in Online Grocery Shopping Since the start of the stay-at-home restrictions, people have been using online grocery shopping to deliver their essentials at home or curbside. Due to this surge, even some brick-and-mortar food-retail businesses are jumpstarting their e-commerce platform strategies. According to Brick Meets Click and

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Overall Health and Wellness Will Be Big in 2022—Here’s What You Need to Know

The new year is just around the corner and consumers’ pursuit for the betterment of their health and wellness goals will remain strong in 2022. Consumers have already begun investing in themselves and finding the importance of personal health and wellness as we continue to battle the pandemic health crisis. Food will greatly drive health and wellness goals in 2022. Here are some things you need to know: Consumer Fitness Goals The pandemic did not just trigger some health concerns, it also gained us a few unwanted pounds. That is why a number of consumers are targeting their fitness goals

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Plant Based Food is Here to Stay

Gone are the days when consumers can only eat meat from animals. Now, the emerging trend of plant-based food is going above and beyond market shares. As the younger generations seek sustainability amid food crisis, plant-based meat, milk, and cellular-based seafood are on the rise. Make room for plant-based foods on your supermarket shelves because it isn’t going anywhere this 2020 and beyond. Meatless Meat Plant-based meat was invented to address the greatest environmental threat which is the dreadful impact of the use of animals on food tech on the global environment. Beyond Meat and Impossible Burger are the pioneering

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Plant-based Food Sales Continue to Rise—Here Are Ways How Grocers Can Keep Up the Momentum

The growth of plant-based foods over the past few years has been a significant disruption in the food retail industry. As a healthier alternative to meat-based food options, plant-based foods continue to find their way onto customers’ grocery lists. Plant-based category sales grew by 27% in 2020 and are estimated to be worth $7 billion, according to SPINS data released by the Good Food Institute and the Plant-Based Foods Association. This year, plant-based food is showing that it’s here to stay. Whether plant-based milk, meat, or seafood, surely, plant-based food products are not just a trend anymore—it’s becoming a staple

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Pop-up Kitchens Put Food Back in the Spotlight

Modern supermarkets bring new demands — perimeter planning, shopper engagement, shrink management, and more.  When attention is divided into so many areas it’s easy to forget who the star of your store really is — the food!  Shoppers come to your store simply seeking foods they can easily purchase and eat.  It’s time to put food back in the spotlight and pop-up kitchens may be the solution you’ve been seeking. The back of your store is no place for all the food, especially when it comes to prepared meals. Gone are the days of shoppers being content with picking up

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Promoting Healthy Meal Options in Fresh Prepared Departments

Unique food merchandising displays elevate a supermarket’s fresh prepared, deli and bakery departments. These displays help sell the delicious and savory products retailers pride themselves on creating, but also give shoppers a taste of something new and different that they may not normally eat or buy. The IDDBA 19 Show and What’s in Store Live Booth offered creative merchandising ideas for retailers to bring back to their stores and put into action!  So, when they showcased the front of the deli with 16’ of Hilphoenix SMG service cases focused on life-changing eating programs such as Keto, Vegan, Whole 30 and

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EPA SNAP 26

Proposed Rule 26 – Protection of Stratospheric Ozone: Listing of Substitutes under the Significant New Alternatives Policy Program in Commercial and Industrial Refrigeration.

On May 1, 2023, EPA Administrator Michael S. Regan signed a proposed rule titled, “Protection of Stratospheric Ozone: Listing of Substitutes under the Significant New Alternatives Policy Program in Commercial and Industrial Refrigeration.” This proposed action lists new alternatives  for commercial and industrial refrigeration, specifically for retail food refrigeration (new), commercial ice machines (new), industrial process refrigeration (new), cold storage warehouses (new), and ice skating rinks (new). This action also would update use conditions for the refrigerant R-290 (propane) when used in self-contained commercial ice machines and stand-alone retail refrigeration equipment (new) and would allow for a transition period between the existing and updated use conditions. EPA is

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Putting the Spotlight on the Bakery Department—Consumer Buying Trends You Need to Know

The bakery department in food retail stores has been the go-to avenue for grocery shoppers for comfort foods and fresh, sweet goods. After taking a hit during the pandemic, the bakery category is showing prominent strength and recovery, catalyzing driving sales in the industry. A lot of these increased purchases can be attributed to the changes in consumer buying behavior and trends surrounding the bakery category. What are consumers buying and which bakery items do they prefer? Let’s find out! Consumer Preferences When it comes to consumer purchase behavior, generally, bread and morning bakeries are bringing in customer dollars. At

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Questions to Ask Before Buying Refrigeration Systems for Your Food Retail Business

Refrigeration systems and display cases are undeniably essential equipment for various businesses. This is especially true in the food retail industry where investing in refrigeration systems and equipment is necessary for displaying and storing perishable food products. However, when you don’t have enough know-how on which refrigeration products best suit your business needs, procuring these assets can be tricky. Here are some questions to ask before buying refrigeration systems and equipment for your food retail business: What Is the Application? Before deciding to acquire products to meet your refrigeration needs, be it complete refrigeration systems or retail display cases, knowing

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R-290 FAQs — Things You Need to Know!

R-290, also known as refrigeration-grade propane, has proven to be one of the most viable alternatives to high GWP HFC refrigerants in industrial and commercial applications. Now that the search for sustainable and environmentally friendly refrigerants takes center stage due to the upcoming and existing refrigerant regulations, the use of R-290 is considered to be an innovative choice instead of a synthetic HFC option. As the utilization of R-290 continues to expand in the US, there are many questions regarding its usage, application, and safety that concern people in the industrial and commercial refrigeration industry. Here are some frequently asked

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Relevance is King for Market Share

Relevance Is King for Market Share

Evolution is part of any industry, including food retail.  In order to stand the test of time and to navigate the latest trends and newcomers, it’s increasingly imperative to remain relevant.  It’s not just about surviving — it’s the key to thriving. What does relevance have to do with long-term success?  It’s how you build customer loyalty, stay top-of-mind with shoppers, and stand out in the sea of stores, even as changes occur.  But wanting relevance isn’t enough to achieve it.  You need to start with a strategy, and Harold Lloyd will be helping you build yours at Supermarket Sense.

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Self-Contained Propane (R290) Display Cases Are the Future of Merchandising

Years of research regarding air pollution, how it affects the earth’s atmosphere, and climate change, have pushed people and industry to develop alternative behaviors and strategies to protect against harmful elements that have the potential to further destroy the environment. The refrigeration industry, in an effort to protect against global warming, has put forth initiatives to help eliminate harmful greenhouse gases. Government regulations continue to put the squeeze on synthetic refrigerant usage resulting in the rebirth of interest in natural refrigerants. HFCs, in particular, have been targeted by regulators as a result of research supporting HFCs as being harmful to

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Self-contained vs. Remote Display Case — Which One Suits Your Business Best?

For grocery stores and supermarkets, refrigerated display cases are critical assets for everyday operations. When looking for a display case for food retail stores, choosing the right equipment that caters to retailers’ needs, like size, functionality, and installation requirements, is essential. Because retailers have different purposes for getting a food retail display case, their checklist of needs must be fulfilled when deciding which specific merchandiser to get. When it comes to refrigerated display cases, self-contained and remote are the two basic types of cases that are commonly used in the industry today; and this can cause a dilemma for retailers

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Simplified Lunch – Where Flavor and Convenience Collide to Appease the Family Divide

Simplified Lunch – Where Flavor and Convenience Collide to Appease the Family Divide

Let’s be perfectly honest, kids would much rather have the option to eat “kid-friendly” foods than what grown-ups are eating. That pre-packaged snack meal or peanut butter and jelly sandwich are much more appealing than a salad, hummus, and vegetables or yogurt with fruit. Eating a healthy meal is imperative for growing children and providing that conveniently and on-the-go can sometimes be a challenge.  With grab-n-go on the rise, and the more time-starved consumers have become, eating healthy and eating foods we LOVE was recently served up at IDDBA19!  The perfect lunch concept was presented for “Work Lunches” targeted to adults

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Smaller Can Be Better—Small-format Stores Are Increasing in Numbers

Most people have heard the phrase, “Good things come in small packages.” This phrase does not just direct its meaning towards products, it also applies to the food retail industry as small-format retail stores are rapidly growing.   Small-format stores, such as Lidl and Trader Joe’s, are some of the leading neighborhood stores in the country and have been quite successful in that niche. Other food retail businesses are following suit, hoping to maximize sales and target customers in their locality. But what makes these small-format retail stores so successful, even to the point of outperforming some much larger traditional

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Social Commerce—What Is It and How Can Grocers Cash in on This Growing Trend

Social media has been one of the most powerful tools for sharing information and connecting people around the world. In different industries, such as food retail, social media is widely used to promote and share content for marketing and brand awareness. However, the days of social media being used exclusively for social networking and consuming content are over. Enter social commerce—the use of social media to promote and sell products and services online without the need for customers to go out and visit their local grocery stores. Different from a traditional e-commerce platform, social commerce makes use of social networking

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Solving the Shortage of Refrigeration Technicians Through Recruitment and Training

Refrigeration has been an integral part of our daily lives since the day that we were born. Gone are the days when heating and cooling for buildings, commercial spaces, and residences is not necessary. Today, HVAC units are one of the first things installed when constructing establishments or residential units. If you look around, you can see property constructions and improvements or remodeling in almost every corner of our neighborhood or city. This is driving demand for HVAC solutions and refrigeration technicians that is expected to continue to rise in the years to come. However, the gap between the high

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Supermarket Food Bars: Are There Better Days Ahead?

It has been a rough road for some food retailers ever since the pandemic hit. Some grocery departments like fresh produce, meat, and center store have been booming, while self-service areas have predominantly dipped in sales. For self-service areas like food bars that have been frowned upon due to health and sanitary concerns, its present state is uncertain. But, will it have a better future? Road to Recovery Since the pandemic hit, retailers have seen a steady surge in sales for the center store and produce department; however, the situation is far different for food bars and deli prepared. According

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Supermarket Fresh Prepared is going to the Dogs (and Cats)!

Supermarket Fresh Prepared Is Going to the Dogs (and Cats)!

The supermarket fresh prepared area is finally going to the dogs, but in a good way! Earlier this month, the What’s in Store booth at IDDBA s showcased a unique variation on meal kits, and yes, it’s going to the dogs and cats! While meal kits for humans are on the rise, the pet meal kits are a viable option for those retailers looking for ways to maintain a sustainability platform within their operation. By 2024, the global dog food market is projected to reach $100 billion, so this may be a great opportunity for retailers to gain additional sales

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Don’t let the name fool you! Supermarket Sense is not just about supermarkets, it’s focused on Food Retail and the evolving marketplace.

Supermarket Sense – Learn How to Elevate Your Brand and Your Revenue

Take your business to the next level by participating in top-notch food retail training.  Supermarket Sense is your inside scoop to the latest trends, upcoming strategies, and the evolving industry.  Join food retail experts as they take you through two days of new insights, meaningful discussions, and eye-opening ideas.  From directors and managers to merchandisers, and from architects to store planners, Supermarket Sense has something for everyone. Anticipating trends and then preparing for them can be a defining moment for any business.  Let’s make sure you are ready for what’s ahead.  Grocerants, the convergence of health and food industries, juicing,

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Supply Chain Shortage—Here’s Why Grocery Stores Are Running Out of Stock

If you have visited your local grocery stores recently, you might have noticed some products, such as pantry essentials, chicken, canned goods and meat are running low in supply with a lot of display cases and shelves empty. Food retailers are left challenged and baffled as to why the supply chain shortage is becoming a more serious issue. This is particularly true during the holidays and busy seasons when customers are expected to stock up and cook food for family gatherings and celebrations. The food retail supply chain consists of an interconnected web of functional areas with each having a

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The CO2 Equator — Going … Going … Almost Gone!

The game is on! Synthetic refrigerants got out to an early lead but natural refrigerants have come roaring back. CO2 is up to bat and is poised to hit a home run, already having some key hits in this game with demonstrated lower energy and maintenance costs in both commercial and industrial refrigeration applications as well as providing the peace-of-mind of having a more “future-proof” investment. Anyone who has ever listened to a baseball game has surely heard the phrase, “Going … going … gone!” It is beloved by baseball announcers when describing a home run as it approaches and

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The Future is Accelerated: Full-on E-commerce Adoption is Just Around the Corner

The past few months have accelerated the digital strategies of some food retailers in the country. Some implemented makeshift e-commerce platforms to cater to customer needs and some reinforced their in-store online initiatives, like store mobile apps, in the hope of adapting in today’s innovative times. Due to recent events, we were greatly propelled into a shift to the digital world, but what are food-retailers doing to prepare themselves for the e-commerce revolution? Food Retailers are Getting Agile E-commerce sales records continue to surge this year. Brick Meets Click/Mercatus Grocery Shopping Survey recorded up to $7.2 billion of e-commerce grocery

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The Impact of Gen Z on the Food Retail Industry

The food retail industry isn’t new to adjusting store operations to accommodate customers’ ever-changing needs and shopping behavior. When it comes to demographics, food retailers have shifted tides for boomers who constantly want to shop in-store, while at the same time adopting the online revolution to cater to the demands of the millennials. Now, times have changed because the new kids on the block, Gen Zs are here and they are slowly but surely shaping the food retail landscape. Dubbed ‘digital natives’ and born into technology, Gen Z is disrupting industries worldwide and rapidly influencing how we do things in

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The Past is Connected to the Present – History and Evolution of Natural Refrigerants

According to a famous American Astronomer, Dr. Carl Sagan, “You have to know the past to understand the present.” If history has taught us one thing, it is that the past is connected to things that are happening right now. Whether in business or in life, history tells us that in order for us to understand what is happening around us today, be it ideas, changes or events, we must learn to look back and understand its origin.  In the refrigeration industry, the present push towards the use of natural refrigerants to curb the effects of climate change is not

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The Rise in Demand for Cold Storage and Its Impact on the Food Retail Industry

For many years, cold storage has been the pillar of many industries, such as food retail and pharmaceutical, to maintain the integrity of temperature-sensitive products. It has been a key tool to keep the cold supply chain intact and help cool products in large volumes efficiently and effectively. Today, cold storage facilities are indispensable in the food retail industry due to the growing demand for perishable food products, the need to meet the complexities of the supply chain, and changes in consumer behavior and demographics. According to Grand View Research (a U.S.-based market research and consulting firm), the demand for

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The Role of E-Commerce in Today’s Complex Food Retail Landscape

The accelerated use of e-commerce in the food retail space has greatly changed how we do things. As consumers, it has become a convenient choice to get our food for our dinner tables from restaurants or grocery stores. As for grocers, the integration of e-commerce in their brick-and-mortar store operations has both increased their market share and boosted their bottom line. Providing this platform for customers to shop remotely has helped food retailers meet their customers, wherever they are. Safe to say that e-commerce has brought revolutionary advantages to both consumers across demographics and to grocers of all sizes and

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The Role of Technology in the Food Retail Industry

The advancement of technology in the food retail sector in 2020 has significantly helped retailers survive one of the most tumultuous times of our lives. Technology has greatly alleviated food retailers’ problems in terms of order and fulfillment, supply chain management, and other major business processes. This year, it is expected that technology will have a key role in the food retail industry as we continue to battle the winding effects of the pandemic. Expediting Online Fulfillment Through Technology The advent of digitalization undeniably accelerated how we do things in food retail. From manual brick and mortar stores, several retailers

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Three Food Processing Industry Challenges and How to Solve Them

As the global population increases annually, the demand for food products continues to rise, putting more pressure on food production facilities worldwide. From the bread we eat for breakfast to the baked chicken we serve on our dinner table, all the food we consume comes from food processing facilities in and outside the country in one way or another. Needless to say, food processing and production companies have become vital components of our survival. The food processing industry today is under constant pressure from a variety of different directions. It continues to have to deal with operational issues involving food

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To Retrofit or Build New Equipment: Retailers Dilemma amid Upcoming Refrigeration Regulations

The future of the commercial refrigeration industry is looking bright, but some challenges remain uncertain. There is one thing we are sure of though: refrigeration regulations are emerging, and it will greatly impact our industry in one way or another, coming sooner rather than later. Compliance with refrigeration regulations set by the Environmental Protection Agency (EPA), the Department of Energy, the U.S. Climate Alliance, the Natural Resources of Canada, and the California Air Resources Board (CARB) pose challenges to food-retailers across all sectors. These challenges will likely include adjustment to retail operations, refrigeration maintenance, and ensuring comprehensive knowledge on the

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Top 3 Reasons Why R-290 Self-contained Cases Are a Good Choice for Grocery Stores

Refrigeration has long been a resource for the food retail industry for preserving products and keeping them fresh during transport and in stores.  However, with current and upcoming federal and state laws and/or regulations in place to limit or phase out the use of HFCs in commercial refrigeration systems. Retailers are looking to substitute those refrigerants with natural refrigerant alternatives. R-290, also known as refrigeration-grade propane and one of the few natural refrigerants readily available, is understood to be a top, viable alternative to HFC refrigerants for freezer and cooler applications, especially in some merchandisers, such as self-contained cases. Though

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Transcritical CO2 System in South America

Transcritical CO2 System in South America Found to Offer Superior Energy Efficiency

By Franco Sebastián D’Aprile, Jan 12, 2021, 05:00 GMT-5. A transcritical CO2 (R744) system installed last year at an existing distribution center in Rionegro, Antioquia, Colombia, South America (near Medellín), has so far reduced energy consumption by 45% compared to a new conventional fluorinated system, according to the equipment distributor for Columbia, which installed the system. Given this savings, and lower maintenance costs, the transcritical CO2 system’s manufacturer ,Hillphoenix, estimates a four-year return on investment (ROI) for the premium paid for the CO2 system over the conventional system, said Mauricio Baena, Sales Manager Industrial South America, Dover Food Retail, owners

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Trends Drive the Dollars to Your Stores

It’s no secret that food trends drive the supermarket industry. From flavors to food choices, shoppers continue to seek, and often demand, new experiences in your stores. Engage customers and their wallets by anticipating and following appropriate trends for your area.  Join Mark DiDomenico at Supermarket Sense and get up to speed on flavors, flexibility, and functional foods. Try enticing shoppers with flavors that make their mouths water like the Middle Eastern flavors and dishes taking the food industry by storm.  By showcasing rising options like falafel in menu offerings and how to incorporate them into American meals, you are

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Trends in the Food Processing Industry That Businesses Should Take into Consideration

The food processing industry has been under extreme pressure since the start of the pandemic. With food safety being one of the top concerns due to consumers’ heightened awareness of health and wellness, the food processing industry has been under a microscope worldwide. Throughout the country, food manufacturing and food storage constitute one of the most important parts of the whole food l ecosystem. Many trends and innovations have emerged in the food processing sector since last year: Increased Food Safety and Transparency Food product recalls for meat, poultry and produce over the years have spiked consumers’ doubts about the

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Use digital technology thoughtfully

Carre’ Bistline is the Director, Business Development Digital Solutions for Anthony International. Join Carre’ Bistline for “Engaging Digital Signage Opportunities for Food Retailers” at Supermarket Sense 2016, September 21-22, in Conyers, Ga. For consumers, digital technology can be a disruptive or engaging presence. To ensure such technology has the desired effect on grocery shoppers, it is imperative that grocers thoughtfully plan their messaging in terms of both content and placement. That means delivering messages that resonate quickly and function well with mobile devices. Understanding that mobile devices also have the ability to both connect and distract customers while shopping, retailers

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What Does the Future Look Like for Refrigeration Technicians?

For every commercial refrigeration service, whether installation, maintenance, or troubleshooting, we rely on refrigeration technicians to do the job. As a career opportunity, refrigeration technicians are some of the most in-demand jobs in the world today due to the rising need for refrigeration, whether it be in the retail, commercial or industrial sectors worldwide. Landing a spot in the refrigeration field is quite a fulfilling and rewarding career. Though it takes years of experience to fully master the craft, being a refrigeration technician has a lot of benefits and opens doors of opportunity for years to come.   The Future

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Trend in 2021

What Food Retailers Should Expect in 2021

The New Year is here and, as we welcome an exciting year ahead of us, several emerging trends and changes concerning the food retail industry are expected to affect how we operate one way or another. Last year was a very challenging year, but what could be in store for food retailers in 2021? Here are some exciting things we should be expecting this year: Changes in Refrigeration Regulations On December 10, 2020, the California Air Resources Board (CARB) approved a groundbreaking and comprehensive program to reduce the use of hydrofluorocarbons (HFCs). Starting in 2022, new equipment with more than

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What Makes a Good Self-contained Display Case?

In many food retail establishments, display cases are essential for their everyday operation. Display cases are the bread and butter of many food retail businesses to store and merchandise food, flowers, and other products. Display cases, such as self-contained cases, allow retailers the flexibility they need to merchandise different product applications and mesh with the store’s sales floor layout and design. Because of its integrated refrigeration system, self-contained display cases are easy-to-use and can be moved anywhere around the store, depending on the floor layout. Since self-contained display cases can be placed in spaces where there is heavy store traffic,

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What Makes CO2 the Future of Refrigerants?

Ever since the Montreal Protocol and Kigali Amendment, the search for the most sustainable refrigerant expanded in the commercial refrigeration industry. Historically, refrigerants like Ammonia, Propane, and most especially Carbon Dioxide (CO2) have been widely used in the 20th century. Although CO2 is one of the most benign refrigerants, many were hesitant to consider it as a viable option due to its high pressures. Fortunately, several years later, with the advancement of technological innovations in the refrigeration industry, CO2 is now one of the most promising refrigerants being used in food retail today and in the future. Sustainable Properties In

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Future Proof Your Investment

What Would You Give for a Truly “Future-Proof” Investment

“Change is the only constant in life.” Somewhere along the line, most of us have heard that saying. After all, it’s been around a long time — a matter of fact, most people would never guess that the author was a Greek pioneer of wisdom named Heraclitus who lived around 500 BC in the days before Plato and Aristotle. It’s hard to argue that the statement is anything but an unequivocal truism. We face changes every day of our lives. The impact of those changes on each of us can run the gamut from negligible to life-altering. Ignoring the inevitable

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What’s So Important About Stopping Global Warming Anyway?

The fight against global warming has been a long-standing crusade for many decades now. Today, the push towards curbing global warming and eradicating climate change is deeply visible in the media, government campaigns, and often included as part of corporate responsibility initiatives. These environmental efforts are so prevalent and already deeply ingrained in our culture that one may ask, “What’s so important about it anyway?” How is global warming directly affecting us in our personal and daily lives? Even in the Arctic Circle, where one may perceive that global warming would not be evident, rising temperatures can be felt. Climate

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Why Brick-and-Mortar Stores Remain Relevant Amid E-commerce Proliferation

In a time of ultra-modernization, shopping for material things and groceries has been commonly conducted online. With the acceleration of the use of online platforms, such as e-commerce, online shopping has been the most convenient way for customers to purchase. However, despite the proliferation of e-commerce platforms in the food retail industry, brick-and-mortar stores remain relevant. As the rush of online ordering of groceries and other essentials slowly wanes, customers can once again be found shopping more in-store. Here are some of the reasons why physical stores remain relevant in today’s food retail era: Attract and Retain Customers As customers

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Why Organic Food Sales are Booming Right Now and What’s in it for Food Retailers

The current environment has accelerated not just the adoption of technology in food retail stores, but also with the increase in consumer purchases of organic food. Organic labels have already seen an upward trend in 2019 with sales topped at $50 billion. Right now, it seems like several factors including health, sustainability, and the pandemic have pushed it even further. According to the 2020 Organic Industry Survey by Organic Trade Association (OTA), people are more conscious of eating more organic food and consuming organic products today more than ever. This holds true as Nielsen’s data reports organic food and drinks

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Why Training Is Important When Dealing with Natural Refrigerants

The well-documented and ongoing battle against climate change is leading to increased regulation of the refrigeration industry pushing customers to switch from the use of HFCs as refrigerants to more eco-friendly alternatives, such as natural refrigerants. For example, the use of alternative refrigerants is also heavily driven by the existing and upcoming refrigeration regulations set by different environmental agencies, such as CARB, EPA-SNAP, and DOE, all aiming to limit the use of synthetic refrigerants labeled as harmful to the environment. In the food retail industry, a sector that has been heavily impacted by these regulations, the adoption of natural refrigerants

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Why Using Propane as a Refrigerant in the Food Retail Industry is a Way Forward

As the food retail industry seeks alternative refrigerants beyond HFC’s due to environmental concerns, it is sensible to focus our attention on the increasingly viable alternative which is R290, or commonly called Propane. As a refrigerant, R290 has not caught on as quickly in North America, but it is frequently used in other parts of the world. For example, in Europe, they have been widely using R-290 as a refrigerant since the 1990s and are continuing to do so.  Because of its proven environmental and business bottom-line impact around Europe, food retailers here in the US have started considering using

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Working from home tips

Working From Home 101 – Working Outside of the Office Requires Focus and Strategy

The workplace today has changed for the time being due to the recent challenges we are faced with and, for some of us, working from home is unchartered territory. Not only are we dealing with communicating with our customers and colleagues differently, but for some of us, we also have a spouse /partner /children sharing space and either working or struggling with the end of the current school year and trying to find balance. We are not alone in what is going on today, but there are ways to make working from home a little easier, so the transition is

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You Mean There IS a Difference?

Some folks will have you believe that there’s little or no difference in which refrigerated service display case you choose for best offering your fresh meat, poultry, and seafood to your customers. Don’t buy it! At least, not if you care about optimizing your profit and selling the freshest cuts possible. As one of the main areas to drive customer loyalty and competitive advantages, meat is crucial to total store success. According to the FMI study, “The Power of Meat-2018”, total meat is the largest of the fresh categories with a household penetration of 97.9 percent. At $49.5 billion in

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“Pandemic Snacking” Is a Thing and Here’s How It May Affect Your Food Retail Business

Gone are the good old days when snacking was just for kids when they were bored or for munching something between meals to “tide you over.” Due to the current COVID health crisis, several eating behaviors have changed—and snacking is one of those. Snacking has evolved from typical and sometimes unhealthy snacks to a renewed focus on healthy snacking observed across demographics. Right now, due to the force of the pandemic, snacking behaviors have been smart and intentional. Consumers are looking for snacks that give them value for their money as well as serving to improve their overall health. Several

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Are energy upgrades worth it to grocers?

By Jonathan Tan, VP Energy Services The AMS Group, Hillphoenix Download Infographic Food retailers inherently know reducing energy consumption reduces operational expenses and boosts the bottom line. Few, though, have a clear picture of the industry’s energy profile and the magnitude of savings to be

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Are Micro-Fulfillment Centers the Future of Food Retail?

The accelerated adoption of e-commerce platforms in the food retail industry has created new problems— the need to fulfill online orders efficiently and effectively while facing the challenge of keeping inventory available. To keep up with the changing demands of customers driven mostly by the

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Are Robot the Future of Retail

Are Robots the Future of Grocery Stores?

The evolution in the food retail industry as we know it has completely changed over the past few months. E-commerce stores have shot up, automation has been widely adopted in the food retail industry to keep up with the demands of consumers and technology has

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C-Stores Gaining Traction Amid Coronavirus Pandemic

C-stores are seeing a rise in consumer spending in recent months due to reasons like proximity, convenience and safety. However, as consumers’ buying behavior changes, they are also demanding for more available products – not just shelf stable items – indicating a wave of opportunities

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Case studies: Boost ROI on refrigeration upgrades

When grocers look into refrigeration system upgrades, the first thing they want to know is how much they’ll spend. That’s logical and important, of course, but the upfront cost is not your only key metric. To fully understand your potential return on investment, you’ll also

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CO2 Booster Systems Explained

Advances in technology have made the use of environmentally friendly CO2 refrigerant in booster systems practical across a wide range of applications. Since early this decade, supermarkets in North America have increasingly been coming to rely on these systems. Industrial operators are also beginning to

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Debunking Myths on the Use of CO2 as a Refrigerant

In the mid-19th century, carbon dioxide was being used as a reliable and efficient refrigerant. However, with the introduction and wide use of synthetic refrigerants, such as HFCs and CFCs, the utilization of CO2 in industrial and commercial refrigeration decreased. Today, new refrigeration regulations are

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E-Commerce Trends that are Shaping Food Retail

As a sign of the times where everything is seemingly on demand, the adoption of e-commerce in the food retail industry has skyrocketed over the past year. Online grocery platforms have helped retailers stay afloat and kept consumers at home stocked up with their groceries

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Embracing Technology in Food Retail this 2023

Technological advancements have pushed food retailers to continuously innovate to improve their overall store operation and provide an enhanced customer experience. With the ever-changing climate and customer behavior in the food retail landscape, technology has been a primary driving force for food retailers to adapt

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EPA AIM Proposal

EPA AIM Proposed Rule

A new proposed rule from the US EPA (Environmental Protection Agency) would have the following impacts on equipment sold and used in the food retail industry if approved: Beginning January 1st, 2025 • Equipment containing >200 lbs. of refrigerant must use a refrigerant with <150

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Advansor CO2 Everything is Under Control

Everything’s Under Control!

How sweet the sound! For businesses that rely on refrigeration for their very existence, like retail food, food processing, cold storage warehouses, biopharmaceutical, and such, having that process under control is the very measure of the health of their business lifeline. There could be no

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Execute Menu Trends with Smart Space Design

When you hear about the latest food trends, one message will be clear to you — it’s time to step out of the standard sandwich, pizza, and sushi comfort zone and explore new possibilities.  Don’t let your inspiration to play with new flavors or try

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Factors Affecting Food Integrity in Retail Stores

The condition of food products from farm-to-table must maintain the required levels of quality to achieve food integrity. According to the Department for Environment Food & Rural Affairs (DEFRA) UK, food integrity is “the state of being whole, entire, or undiminished or in perfect condition.”

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Factors Influencing Store Traffic Today

Store traffic is usually used as a metric to gauge the success of retail business strategies. However, the recent public health crisis has made it challenging to stick to foot traffic as a measure of success as we continuously shelter in place. Things have changed,

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Food Retail Trends to Look Out for in 2022

We are already one month into 2022 and new trends are expected to emerge. This is especially true in the food retail industry where disruptions and innovations are a way of life. Trends are shaping the way grocers operate and strategize their approach to the

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Food Retailers’ Roles for a More Sustainable Future

Whether for the protection of the earth’s ozone layer and or the conservation of our finite natural resources have started to diminish, regulations on environmental protection continue to emerge. Starting with the Montreal Protocol down to the Paris Climate Agreement, a number of policies have

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Food Safety with Corona Virus

Food Safety in the Time of COVID-19

The fears over the Coronavirus (COVID-19) have led to anxiety over food safety throughout the world. In the United States alone, 64% of American consumers said they are avoiding eating out in the hope of eliminating the risk of contracting the virus. According to recent

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3d Food Safety Word Cloud Concept

Food Safety: Kryptonite or Superpower?

No one likes to think about shoppers falling ill after buying something from or visiting your store.  But the threat is real and needs to be addressed with education and proper protocols. Food safety should be top-of-mind for any store owner or manager. Start your

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What to Expect in 2021

Food Trends: What to Expect in 2021

The year 2020 was challenging for all of us. For the food retail industry, last year was a time for retailers to quickly pivot, shift their business strategy, and consistently innovate and get creative to keep up with the ever-changing customer demand. Though it has

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Grab-and-Go Packaging – Convenience is King

Grab-and-Go Packaging – Convenience is King

As busy lives get busier, more consumers are moving away from traditional meal times and toward unscheduled snacking that can occur at any time of day.  They’re increasingly interested in snacks with the same high level of quality and freshness they expect from other prepared

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Holiday Season in Times of Soaring Food Prices

The upcoming fall and winter holidays are highly anticipated events for most Americans. However, the soaring prices of gas, essential items, and especially groceries,  threaten how we celebrate this year. As we are in the thick of inflation, consumers and retailers are challenged with how

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How Food Retailers Could Meet the Seafood Demand

Meal preparation and convenience have taken center stage with technology during the Coronavirus pandemic. And, since convenience and safety are in consumers’ minds for all the obvious reasons, fresh, frozen, and easy-to-prepare meals are topping sales charts. Seafood sales, both fresh and frozen, are seeing

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Inside CO2 vs HFC — The Differences At A Glance

Today, regulations are driving retailers to transition from HFC (synthetic) refrigerants to Low GWP refrigerant systems. Yet, for many, the decision to switch is clouded by many questions about the hidden differences between the two and how a low GWP system (e.g. CO2) may impact

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Inspiration to Integration, Supermarket Sense Has It All

Excellence doesn’t materialize in isolation.  It’s the result of sharing ideas, participating in discussions, sketching out fresh objectives, and drafting a plan for execution.  Supermarket Sense is designed with all of this in mind for you and your food retail organization. Finding inspiration is simple

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Is Online Grocery Meeting its Saturation Point

Online grocery has been an extension to our everyday lives in one way or another, especially during the Covid lockdowns. Fast forward to today — grocery e-commerce platforms play a key role for consumers and retailers worldwide in terms of conveniently meeting our food supply

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Location! Location! Location!

How often have you heard the saying, “the market value of your home is primarily the result of three things — Location … Location … Location!”. Well, as it turns out, the very same statement can be made when it comes to the role that

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Merchandising Tips for Refrigerated Display Cases During Covid

Merchandising Tips for Food Retail Amid COVID-19

The beginning of 2020 has been an eventful one, to say the least. The world has been turned upside down as a result of the COVID-19 pandemic, and grocery stores have been designated as essential businesses supplying the necessary resources to feed and provide for

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Natural Refrigerants Cutting Energy Cost Around the World

Rising temperatures, climate change, and the recent pandemic are among the health and environmental challenges facing many industries. The refrigeration industry is one of the industries affected by these issues through, among other changes, sustainable and stringent refrigerant regulations to protect the environment.   This

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Natural Refrigerants FAQs—Here’s What You Need to Know

The use of natural refrigeration systems is getting ever more popular in the food retail industry. Due to different environmental regulations aiming to cut harmful greenhouse gas emissions, and the growing cost of HFC refrigerants, adopting sustainable solutions is the best way forward. However, natural

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Online Grocery Shopping

Online Grocery Shopping is…NOW!

The grocery shopping habits of consumers have changed drastically over the past few months. Online grocery shopping, which shows a very high surge in adoption, is reshaping the food retail industry. In these trying times where our lives have become narrowed, how is online grocery

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Plant Based Food is Here to Stay

Gone are the days when consumers can only eat meat from animals. Now, the emerging trend of plant-based food is going above and beyond market shares. As the younger generations seek sustainability amid food crisis, plant-based meat, milk, and cellular-based seafood are on the rise.

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Pop-up Kitchens Put Food Back in the Spotlight

Modern supermarkets bring new demands — perimeter planning, shopper engagement, shrink management, and more.  When attention is divided into so many areas it’s easy to forget who the star of your store really is — the food!  Shoppers come to your store simply seeking foods

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EPA SNAP 26

Proposed Rule 26 – Protection of Stratospheric Ozone: Listing of Substitutes under the Significant New Alternatives Policy Program in Commercial and Industrial Refrigeration.

On May 1, 2023, EPA Administrator Michael S. Regan signed a proposed rule titled, “Protection of Stratospheric Ozone: Listing of Substitutes under the Significant New Alternatives Policy Program in Commercial and Industrial Refrigeration.” This proposed action lists new alternatives  for commercial and industrial refrigeration, specifically for retail food

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R-290 FAQs — Things You Need to Know!

R-290, also known as refrigeration-grade propane, has proven to be one of the most viable alternatives to high GWP HFC refrigerants in industrial and commercial applications. Now that the search for sustainable and environmentally friendly refrigerants takes center stage due to the upcoming and existing

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Relevance is King for Market Share

Relevance Is King for Market Share

Evolution is part of any industry, including food retail.  In order to stand the test of time and to navigate the latest trends and newcomers, it’s increasingly imperative to remain relevant.  It’s not just about surviving — it’s the key to thriving. What does relevance

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Supermarket Food Bars: Are There Better Days Ahead?

It has been a rough road for some food retailers ever since the pandemic hit. Some grocery departments like fresh produce, meat, and center store have been booming, while self-service areas have predominantly dipped in sales. For self-service areas like food bars that have been

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The Impact of Gen Z on the Food Retail Industry

The food retail industry isn’t new to adjusting store operations to accommodate customers’ ever-changing needs and shopping behavior. When it comes to demographics, food retailers have shifted tides for boomers who constantly want to shop in-store, while at the same time adopting the online revolution

Continue Reading

The Role of Technology in the Food Retail Industry

The advancement of technology in the food retail sector in 2020 has significantly helped retailers survive one of the most tumultuous times of our lives. Technology has greatly alleviated food retailers’ problems in terms of order and fulfillment, supply chain management, and other major business

Continue Reading

Trends Drive the Dollars to Your Stores

It’s no secret that food trends drive the supermarket industry. From flavors to food choices, shoppers continue to seek, and often demand, new experiences in your stores. Engage customers and their wallets by anticipating and following appropriate trends for your area.  Join Mark DiDomenico at

Continue Reading

Use digital technology thoughtfully

Carre’ Bistline is the Director, Business Development Digital Solutions for Anthony International. Join Carre’ Bistline for “Engaging Digital Signage Opportunities for Food Retailers” at Supermarket Sense 2016, September 21-22, in Conyers, Ga. For consumers, digital technology can be a disruptive or engaging presence. To ensure

Continue Reading
Trend in 2021

What Food Retailers Should Expect in 2021

The New Year is here and, as we welcome an exciting year ahead of us, several emerging trends and changes concerning the food retail industry are expected to affect how we operate one way or another. Last year was a very challenging year, but what

Continue Reading

What Makes a Good Self-contained Display Case?

In many food retail establishments, display cases are essential for their everyday operation. Display cases are the bread and butter of many food retail businesses to store and merchandise food, flowers, and other products. Display cases, such as self-contained cases, allow retailers the flexibility they

Continue Reading

What Makes CO2 the Future of Refrigerants?

Ever since the Montreal Protocol and Kigali Amendment, the search for the most sustainable refrigerant expanded in the commercial refrigeration industry. Historically, refrigerants like Ammonia, Propane, and most especially Carbon Dioxide (CO2) have been widely used in the 20th century. Although CO2 is one of

Continue Reading

What’s So Important About Stopping Global Warming Anyway?

The fight against global warming has been a long-standing crusade for many decades now. Today, the push towards curbing global warming and eradicating climate change is deeply visible in the media, government campaigns, and often included as part of corporate responsibility initiatives. These environmental efforts

Continue Reading

You Mean There IS a Difference?

Some folks will have you believe that there’s little or no difference in which refrigerated service display case you choose for best offering your fresh meat, poultry, and seafood to your customers. Don’t buy it! At least, not if you care about optimizing your profit

Continue Reading

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