The fears over the Coronavirus (COVID-19) have led to anxiety over food safety throughout the world. In the United States alone, 64% of American consumers said they are avoiding eating out in the hope of eliminating the risk of contracting the virus. According to recent research, food safety trumps taste and is the number one priority for consumers in buying [...]
The COVID-19 pandemic has unprecedentedly changed the world and how we do business. Many businesses have suspended operations due to government mandates or fears over spreading the coronavirus. However, essential industries such as healthcare, finance, and supermarkets have remained in service during this health crisis. Supermarkets and grocery stores, eager to do their part in alleviating the crisis and flattening [...]
Many consumers have taken their grocery shopping online during the COVID pandemic. Online shopping has shown a significant surge of adoption over the past few weeks. Post pandemic, it is estimated that this trend will continue and food-retailers should strategize how to maximize online technology for short- and long-term benefits and implement resources for their customers. Enhancing Customer Experience A [...]
The beginning of 2020 has been an eventful one, to say the least. The world has been turned upside down as a result of the COVID-19 pandemic, and grocery stores have been designated as essential businesses supplying the necessary resources to feed and provide for their customers. As a result, businesses are also needing to rethink their store layout and [...]
The Coronavirus outbreak has been very challenging to all of us; most especially to the vulnerable sectors in our community like senior citizens, children, and family members belonging to low-income households. Due to COVID-19, food insecurity has been prevalent and food-retail corporations are working together with charitable, not-for-profit organizations to give the communities in need all the support they can [...]
It has been four months since the Coronavirus pandemic has disrupted the food retail industry. Restrictions were put in place, consumer buying behavior abruptly shifted and food retailers have adapted their strategies to keep things afloat. As we move to the 3rd quarter of 2020, and we go on with our operations one cautious step at a time, here [...]
It has been a rough road for some food retailers ever since the pandemic hit. Some grocery departments like fresh produce, meat, and center store have been booming, while self-service areas have predominantly dipped in sales. For self-service areas like food bars that have been frowned upon due to health and sanitary concerns, its present state is uncertain. But, will [...]
C-stores are seeing a rise in consumer spending in recent months due to reasons like proximity, convenience and safety. However, as consumers’ buying behavior changes, they are also demanding for more available products – not just shelf stable items – indicating a wave of opportunities coming for the channel. Consumer Rise in Spending and Demand Convenience stores' total spending boosted [...]
The grocery shopping habits of consumers have changed drastically over the past few months. Online grocery shopping, which shows a very high surge in adoption, is reshaping the food retail industry. In these trying times where our lives have become narrowed, how is online grocery shopping winning over consumers’ and industry’s demands? Surge in Online Grocery Shopping Since the start [...]
The past few months have accelerated the digital strategies of some food retailers in the country. Some implemented makeshift e-commerce platforms to cater to customer needs and some reinforced their in-store online initiatives, like store mobile apps, in the hope of adapting in today’s innovative times. Due to recent events, we were greatly propelled into a shift to the digital [...]