Why Foodservice Merchandising Is Key for C-Store Success

By Published On: August 7, 2026
Foodservice and display cases – come see us at NACS

More C-stores are focusing on foodservice, and with good reason.

No longer just “gas station food,” foodservice is now the leader of in-store sales. In fact, foodservice accounted for nearly 40% of in-store gross profit dollars in 2025, making it a key pillar of c-store profitability.

Here’s how to leverage your foodservice offerings to build customer loyalty and boost profitability.

3 Essential Tips for C-Store Foodservice Merchandising

As more c-stores expand their foodservice strategies, it’s not enough to offer quality prepared food and beverages. You need the right equipment and the right merchandising strategy. That starts with creating enticing visuals that capture attention the minute shoppers enter your store.

Earn Trust with Clean, Inviting Display Cases

Quality refrigerated and hot food display cases are the foundation of any successful merchandising plan. Your displays must start with equipment that reliably preserves freshness and flavor, or you risk increased spoilage and unappealing food that disappoints customers.

For a self-service case that entices customers to explore your grab-and-go or deli items, the PT Multi-Deck Refrigerated Display from Hillphoenix offers the perfect balance of reliable performance and eye-catching aesthetics. Plus, it can be easily customized with options that match your application and your store’s look and feel.

Once you have a reliable case, make sure to incorporate regular cleaning and inspection into your daily operating schedule. Food splatters, crumbs and debris are a surefire way to discourage customers and lose trust.

Use Eye-Catching Visuals and Strategic Locations

Attention-grabbing displays in high-traffic locations, such as right by the checkout, can have a shocking impact on sales. When you build displays that are eye-catching and easy to shop, it inspires impulse purchases. It also reminds customers that they can turn to your store for a quick meal.

A refrigerated case stocked with grab-and-go snacks and prepared food at the front of your store is ideal for shoppers looking for a quick bite on the go.

If space is limited and you can’t fit an entire display in your store’s high-traffic areas, bold signage works, too. Make sure your signs are simple, colorful and impossible to miss. High-value meal deals and fuel-discount bundles also grab shoppers’ attention, so be sure your signage mentions any promotions.

Merchandising Matters for Coffee, Too

Merchandising isn’t just for food.

Hot coffee is a mainstay at most c-stores, but the right merchandising can elevate your beverage offerings and inspire return visits. In fact, merchandising can drive sales for all your specialty beverage stations — from self-serve latte machines to frozen beverage dispensers.

Add signs around the store that direct shoppers to your self-service beverages, and cross-merchandise with logical pairings. For example, a case of breakfast pastries near coffee can boost sales and build loyalty for shoppers who want an easy, convenient breakfast or pick-me-up.

With so many c-stores amping up their foodservice programs, competition among retailers will only increase — along with customer expectations. Thoughtful merchandising is the path to elevating your offerings, helping your store stand out and fostering customer loyalty.

For expert guidance on merchandising, refrigerated and hot food display cases, and full-store refrigeration solutions, connect with our team onlineor meet us in person at NACS 2026 this October in Las Vegas. Look for the Hillphoenix booth C5375 in the Foodservice area of Central Hall to learn more.

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